What happens when the mail arrives....
The GAO and multiple advocacy groups have criticized SSA's notices. We know there are staffing problems, but a great deal of underpayment as well as overpayment of the agency's funds could be corrected with a willingness to examine and transform communication.
Recently the indepentmail.com news from Anderson, South Carolina, published a fascinating article that tracks what may occur when and applicants and beneficiaries open their SSA notices.
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